Hosted CRM - Online and Available Anywhere

07 Jul 09 by Dan

Sometimes people ask me, what is the difference having a CRM system hosted online?  Usually I would explain how Hosted CRM is just like using a web page, for example, searching for a contact is as simple as searching for something in Google.

Well, it occurred to me today that there is one more important advantage of Hosted CRM systems - you can access it anywhere, at anytime, with just a web browser.  I've just recently started using the new iPhone 3GS as my phone, and I've really loved being connected to the Internet wherever I go.

It came in handy the other day when a friend mentioned that it was someone's birthday that very day.  I quickly pulled out my iPhone on the spot and sent them a happy birthday message via Facebook.

This is a great example where Hosted CRM can be used to solve a similar problem.  Let's say you're on the road, away from the office, and you remember something important that relates to a client relationship.  Right then and there, you can jump online, login to your Hosted CRM system, and add your notes.  This ensures that you won't forget it, and it'll be there to remind you when you're next looking up your client.

Find out more about small business CRM software.